Privacy Policy
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use and protect your information when you visit this site or purchase our products.
Information we collect
We may collect your name, email address, billing and delivery address, payment details and order information when you place an order through our shop or sign up to our newsletter. We also collect information about how you use our website through cookies and analytics.
How we use your information
We use your information to fulfil your order, to communicate with you about your purchase, to provide customer support and, if you consent, to send you occasional updates and marketing emails. We share your information with trusted service providers who help us process payments, deliver your order and operate our business. We only share the minimum information necessary and we require these partners to protect your data.
Cookies
We use cookies to improve your browsing experience and understand how visitors use our website. You can change your browser settings to refuse cookies, but some parts of the site may not function properly.
Print-on-demand and BookVault
Our books are printed on demand by our partner BookVault. When you order a book, we share your name, address and order details with BookVault to print and ship your order. BookVault processes this information solely for the purpose of fulfilling your order and complies with data protection law.
Your rights
You have the right to access, correct or delete the personal data we hold about you. You also have the right to object to our processing of your data for marketing purposes. To exercise any of these rights, please contact us using the details below.
Contact us
If you have questions about this privacy policy or the way we handle your data, please email support@sowhatworks.co.uk. You can also write to us at our registered address in Bolton, United Kingdom.
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and, if appropriate, notify you by email.